How To Order

Surf products from the products section and select desired product. Click to add it to your shopping cart; you can add multiple products from add-on or by clicking continue shopping option. Customers can freely view and edit the contents added in the cart at any given time. Click ‘Continue’ once you are ready to buy and fill the order details form. Mention the delivery date or message in the special instructions box. After the completion of order form click on preview to view your ordered products and click ‘Confirm’. You will be readdressed to the payment page. Please note the payment gateway is by CCAvenue which is VeriSign secured.

What happens after I place an order?

When you place the order online it is sent to a secure connection to the payment gateway CCAveneue or Techprocess. Once your order is confirmed ,an email confirmation is sent to your email id.After the payment is received bywww.clickhubli.com, you will get one more mail. If any difficulty occurs with the order our customer service executive will contact you through phone or email.

When will my order arrive?

When you place an order online you are asked a request delivery date, same day delivery is assured provided we receive the order before 2.00pm. You can send us an email at sales@clickhubli.com to track your order status.

Do I need to register at www.clickhubli.com for shopping?

No need to register at www.clickhubli.com, you can click on Buy Now directly and continue with the order.If you register in future you need not fill the address and other details again.

Is my information secured?

Our site is secured; you can enjoy online shopping with www.clickhubli.com. Privacy is the major issue in the age of electronic information being transmitted over the internet for business purpose; we have incorporated privacy policy to keep customers information confidential. Customers are very important and we aim to secure all the important information provided by you. We will not give out information entrusted with us.

Is it safe to use my credit card online?

Once you have completed your order form and previewed your order for the purchases you made, until then we will not process the payment at www.clickhubli.com, your order will be redirected to the Payment gateway where your personal information like (credit card details) will be processed with payment gateway company using SSL. We will not leak out your personal information with regards to your order.

When will my credit card be charged?

Once you enter the details of the card on our secured payment gateway, the card will be charged. If the payment fails , Notification will be sent to you by us to use another online payment option using another card or by net banking. Your account will take minimum 0 to 24 hours to get charged and your order will be transferred to us with complete security.

What if I need to make a change to my order or make a cancellation?

Orders can be cancelled with prior intimation if its not porcessed; you want to contact us as soon as possible before the scheduled delivery. We will be happy to proceed your request whenever you want.

Guarantee?

We guarantee same day delivery of fresh, pretty flowers, floral arrangements, cakes and other gifts. Our flower arrangement is undertaken by expert florists.

Privacy Guidelines:

Clickhubli.com identifies and compliments the significance of retaining the privacy of our valuable customers
Listed members and users can easily undertake our services.
As we go further we will discuss why we accumulate necessary information from our customers, how we accumulate, for what we use the collected information. The privacy policy is an integral part of Terms and Conditions. Through terms and conditions we can govern the users who have used our website.

For what reason do we collect information?

From the time we are established clickhubli.com has constantly offered quality products and services, outstanding customer service; provide necessary information and above all wonderful experience of online shopping. The reason for collecting personal information is to make the communication between you, us and the third party easy and clear. We also collect customer information to announce discounts, to offer personalized services and many more reasons.

What type of information is collected?

We collect customer’s name, email address, telephone number, billing information, billing address of the sender and recipient, message on the gift. The information is necessary for cancellation or if you do not complete the order process or refund procedure.

Utilization of the information collected from you:

To communicate clearly with you we gather necessary information. For easy processing of orders and to offer personalized services for you to experience convenient online shopping. Clickhubli.com does not share customer’s information to third party. We may give out the information provided by you when we believe it to be disclosed it to be appropriate with any law, government regulations, enforcement request. Some segment of the website may require log-in processes, member registration where in you should select a user ID and password. The password given to you will be private and not be disclosed, this information will be beneficial to the company and it may be used by you to use on this website. It is customer’s responsibility to keep the password confidential that is given to you and it is your responsibility to maintain the authorization of your accounts or passwords. You have to agree to intimate us of any unauthorized use of your accounts.

Links:

Clickhubli.com wishes you to be alert when you click on ad banners and link, the link will take you to third party websites. Customers will be subjected to third party’s terms and conditions and privacy policies. We support the security of the confidentiality on the internet; we cannot be accountable for the proceedings of third party’s actions. We want you to read the post privacy declaration and user terms and conditions.

Your information will only be used by clickhubli.com and not by our affiliates.

Rectification/ Correction:

If our customers would like to intimate us with their updated information earlier provided to us, they can send an email regarding correct or new information with full name, contact number, email address, postal address tosales@clickhubli.com.

Your Valuable Comments:

We request you to give your valuable comments on our services so that we can upgrade our services to meet your requirements. Send in your queries and suggestions to sales@clickhubli.com